Frequently Asked Questions
Everything you need to know about your ISPEED shopping experience.
How long does shipping take and what are the costs?
We offer standard shipping which typically takes 3-5 business days. Orders over $75 qualify for free shipping, while orders below that amount incur a flat rate of $5.95.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend measuring yourself and comparing it to our chart as fit can vary between styles.
Which payment methods do you accept?
ISPEED accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can cancel or modify your order within 30 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
At ISPEED, we are committed to ethical fashion. 60% of our current collection is made from recycled or organic materials, and we aim to reach 100% by 2026.